Established in 1992 with diversity in mind by Grant and Mary Anne Ivens, the Home and Cottage Centre in Penetanguishene has grown over the years. We went from a strong local hearth products company to a full-service home and cottage store specializing in sales and installation of gas wood propane fireplaces, heating and cooling products and outdoor gas grills. Our sales and service representatives are on hand to answer product-related questions, offer installation ideas, provide repairs or prepare project estimates for you.more...See more text
I had Home & Cottage install a wood stove in
2018. I recently had an incident that required their assistance. I offered to pay a deposit or even prepay for a service call or quote.
I have phoned, left messages, sent emails & photos explaining my request. I even managed a few conversations wherein they said they would get back to me.
I am still waiting for them since March.
BEWARE! Their aftermarket service is horrible!
They came right away when I called my 30 yr old hot water heater finally died. They came right away and installed high efficiency. I got a top notch commercial grade heater. The techs are smart and do a neat professional job. I will use this company for all my natural gas appliances. Top Notch.
They recently serviced my Napoleon fireplace and the service technician did a great job. They are competitively priced and are dependable to get the job done right.
