I called in regards to something I bought but did not receive. The first girl who answered wasn't very pleasant and told me she would put me on hold to speak to a manager .. 20 minutes into hold another girl answers and asks who I am on hold for.. I explained and she apologized, she was very helpful, she put me on hold to accounting office for a receipt, I was on hold another 20 mins at that moment I hung up because it's been over 40 minutes and I need to go to work.
Are you the owner of this business?