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Our furnace died middle of winter. They helpped us get a hydro loan and get a new furnace in. The installation guys were great. So glad i came to them for a furnace.
Had a very bad experience with tradesman mechanical. They did not fix the problem the first time and want to charge me again without honoring their warranty. AVOID THIS COMPANY, unless you have deep pockets and don't mind paying to fix the same problem multiple times.
Got a new furnace installed with them and great service and install
Bad service. I called Tradesman because the pilot of my gas fireplace was not on and I didn't know how to turn on. I was informed that the visit to diagnose the problem was $95. When the technician came, he just pressed the bottom and the pilot worked, he charged my wife $130 ($35 to press the bottom). When I called the office, the person was rude and lacked to justify the fee they charged. For me, this is part of the diagnose. I don't recommend them.
Business Reply January 26, 2015
As per our phone conversation, there seems to have been some misunderstanding on the charges regarding lighting the pilot light on your fireplace. The suggested cleaning of the fireplace would have been better value for your money but because that service was declined, it did not get done. To show our apologies for the misunderstanding, we have applied a credit on your account towards a complimentary furnace or fireplace cleaning at your residence. You have been a valued customer since we did your complimentary welcome wagon visit in 2011 and we hope you continue to do business with us in the future. Thank you for your concerns.
I have have used Tradesman Mechanical Services Ltd for service on my air conditioner and for replacing my furnace! Tradesman Mechanical Services were reliable and responded to my call in a timely manner. The Tradesman Mechanical employes that came out to my residence were were highly-skilled and very profession. I feel confident in the work they have done and relieved knowing I can contact them for any problems I may have in the future. I would recommend them to anyone I know.
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