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Excellent and timely repairs (out within an hour of our call) - with reasonable rates over some of the other companies we called. I would use their service again, and would recommend them to others.
We just had Greg install a brand new Goodman high efficiency furnace and they did an absolutely outstanding job. Very professional as well as being personable and informative on our new unit. Extremely pleased with their service and highly recommend calling them for any of your HVAC needs. Thanks again Greg !
I woke up to no heat and was handled with total professionalism from the initial call to being informed by the mobile serviceman when he was arriving. Problem diagnosed and repaired within hours in the middle of winter. Mark was very professional. Highly recommend company.
A/C went down. Called just before close of business hours and had choice of service that night (reasonable extra charge) or next day. Opted for next day. The guy arrived right on time, diagnosed the problem easily, replaced the part quickly and explained the problem clearly and professionally. Overall friendly, prompt and professional service. Would do business again without hesitation.
I continue to give the 'little guy' the chance to compete and continue to be let sown. Because he's the little guy. Prompt enough service, but after sales service is a let down (they have your money by then). I had a job done in June and i'm still waiting on closure and paperwork on the job. It's september. Use them for odd jobs and one-offs I guess. Don't expect much after.
Business Reply December 22, 2018
The paperwork referred to is an appliance inspection sticker. You never notified our office you required this when booking the service. We had it printed and to you within 3 weeks not three months. We would have had this in place before the call if you had notified our office ahead of time. We required an update to content on the appliance label so the wait time was do to printing new stickers not our lack of service. In the future notify service ahead for special services. Thank you, Mark, SRN
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