At Mrs. Riches Club Café, you’ll enjoy all your diner faves. If you’re hungry for burgers and shakes in Nanaimo, drop by and try one of our mountain burgers, beef dips, or our unique Teriyaki chicken burger. Sample our Seafood Nibbler, Black Tiger Pawn Alfredo Penne, or Legendary Spaghetti. We have ribs, wings, salads and snacks. There’s something for everyone at Mrs. Riches Club Café. Come by and try for yourself today.more...See more text
A friend recommended Mrs. Riches for our Island excursion. Living in Vancouver, we've been to a lot of great restaurants. Mrs. Riches had a great welcoming atmosphere. It was like seeing an old friend again. The staff were very friendly. They took the time to get to know our group and to also tell us the story of the restaurant. They definitely add to the history of this amazing city. The food was SO good!! Try the mountain burger if you dare but leave room for their mile high desserts!
I've been bringing our family here for years and the service is always wonderful. The staff are always friendly and the food is delicious! You must try their wonton soup and veal cutlets!
Delicious food.....Great servers.....What more can you ask for? The burgers are awesome and the wonton soup is delicious! Thank you Mrs. Riches for another fabulous dinner!!!!!!! We'll be back again for sure.
Crappy Food and Insulted my Twin 4 year old Boys!!!
Went for dinner with my husband twin 4 year old twin boys and my parents. My father's piece of fish was so skinny there was almost no meat in the batter, waitress argued with us that it was long enough. Then my mother asked for more sauce as there was almost nothing on the burger, and a bowlful of lettuce in the burger instead. She kind of argued with us about that but brought more sauce. I have always been involved in customer service and where is the motto "The customer is always right?" My husbands burger was lousy. I shared my meal with my one son which was chicken fingers and fries. The chicken fingers were just the frozen type, nothing to write home about. Any time we tried to talk to the waitress to any of this, there was an attitude of "I'm right and your wrong". Then at the end she comes up to one of my twin sons and gives him a toy and freezy and nothing for the other boy. When I questioned why she would bring something for one and not the other she replied "oh, we have to charge extra then". My other son has a special diet and I always bring his supper with us and every other restaurant has never brought one toy or treat for one boy and not the other. I would never treat two children like that. What's the kicker I didn't even order a kids meal for either of them, just meals for the adults and shared with the other boy.
Bad Food & Insulted my Twin 4 year old Boys!!!
Went for dinner with my husband twin 4 year old twin boys and my parents. My father's piece of fish was so skinny there was almost no meat in the batter, waitress argued with us that it was long enough. Then my mother asked for more sauce as there was almost nothing on the burger, and a bowlful of lettuce in the burger instead. She kind of argued with us about that but brought more sauce. I have always been involved in customer service and where is the motto "The customer is always right?" My husbands burger was lousy. I shared my meal with my one son which was chicken fingers and fries. The chicken fingers were just the frozen type, nothing to write home about. Any time we tried to talk to the waitress to any of this, there was an attitude of "I'm right and your wrong". Then at the end she comes up to one of my twin sons and gives him a toy and freezy and nothing for the other boy. When I questioned why she would bring something for one and not the other she replied "oh, we have to charge extra then". My other son has a special diet and I always bring his supper with us and every other restaurant has never brought one toy or treat for one boy and not the other. I would never treat two children like that. What's the kicker I didn't even order a kids meal for either of them, just meals for the adults and shared with the other boy.
After bringing 22 people with us , we had reservations, we were charged an additional 15% surcharge because we had over 9 people. The service was mediocre, food basic, nothing to rave about. We have been long time patrons of the Restaurant and feel that we were punished for bringing more people???? There were people at our table who work for top employers in Nanaimo, Christmas parties have already been cancelled. SD 68 will no longer have their get togethers at this location, possibly NRGH people as well as VIU.
This restaurant needs major work to be done to the menu, building and decor. We sat in the atrium and even though it was not raining outside, it was at our table. The glass was sweating from condensation. The seats in the booth were torn and in general disrepair. I have no idea how this restaurant got onto Nanaimo's best. The food was edible but not fresh. Mrs Riches should be rated as needs improvement, not anywere close to best!!
I had the Swiss Burger, which has one lb of beef patty on it and enough lettuce etc. to start a salad bar. My guests said that their regular burgers were great and so large that they could hardly finish them. Their 2 super size burgers are more than big enough for two people. The atmosphere is very nice, definitely above average.
