We dined at Big Marco's today for lunch and ordered a number of items off of their menu. The service was great, we cannot complain about that. However, when it came time to eating our rubbery calamari we spoke up. The waitress 'could not do anything about it' and therefore sent the manager/owner to speak with us. We stated that we did not enjoy it. We've eaten calamari before and it was not good at all. The manager would not do anything about it. He stated that he has been selling it for years. Needless to say - not only did he loose the 4 of us as customers that day - he also lost 80 additional people as we wanted to inquire about hosting an event there.
