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Went to get new skates for a 6 year old first year hockey player. The service was excellent and the skates we got were a great value. Highly recommend!
Great customer service and friendly. They will always try to work with you..thats why they are always crazy busy..because they are awesome. Last year I bought a bike and this year I traded up and bought another bike. Every time I go in it is a pleasurable experience!
the service there is awful. i wanted a step through bike, they would only show me and allow me to sit on a 17” hybrid. i can’t touch the ground at all. i took it for a tune up and i doubt they did anything. there was a proper sized hybrid there that i preferred. they wouldn’t even let me sit on it. now i’m stuck with a bike that i’m deathly afraid of. it’s upsetting to be refused of your dream bike and forced to purchase a bike that is 2 yes 2 sizes too big. will never be stepping into that shop
Business Reply October 14, 2020
Hello, If we in fact sold you a bike that is 2 sizes too big, we would gladly refund your money or exchange it for the proper size. We are not a commission based business and we do not pressure people into buying anything they don't want or that isn't right for them, let alone "force" them. There is no value to us or you as a customer with this type of situation. If this is a real issue I hope to hear from you by email at fontainesourceforsports@bellnet.ca Sincerely, Ben-owner
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