Founded by Rick McCharles in 1998 and based in the Toronto area, RIC Services is a consulting company that is driven by a relentless commitment to client satisfaction. We have a 'whatever it takes' attitude when it comes to honouring our deliverables and as a result, we are proud of the fact that 90% of our business is from client referrals.We have an intimate understanding of the technical and business aspects of: Mobility IP Telephony Contact Centres Unified Communications and Collaboration Data Networks (LAN, WAN and Wireless) Data Centres ProcurementStrategic Business and Management Consulting Business Continuity Planning (BCP) Disaster Recovery Planning (DRP) Business Needs Analysis Technology Assessments Market and Competitive Analysis Business Case (ROI / TCO) RFP Creation and Evaluation Vendor Evaluation and Selection Project Management Service and Product Development more... See more text