Start your party at Victoria Party Store in Kitchener...We guarantee a one-stop shop for all of your occasions and special event party supply needs, including Seasonal, Themed, Weddings, Halloween, Easter, Thanksgiving, Canada Day Celebrations, Anniversaries, Birthdays and Milestone Birthdays, Over the Hill, Hawaiian, New Years, Showers and Stags, Christmas and more. We stock colour synchronized napkins, plates, cutlery, glasses, table covers, streamers and decorations, and carry take-out/food serving dishes and containers. Pick from our selection of costumes and accessories in children and adult sizing, all year round, for your next dress-up event. Not sure we have what you are looking for? Come in and check out our catalogues offered in-store. We also carry party rental supplies! New to our list of rentals is Crown and Anchor, chair, tables and flamingos. We also specialize in balloon bouquets with the convenience of delivery to the special someone! Visit or Call US.more...See more text
I usually don't write reviews, but my experience was so putting off that I feel compelled to write one. The lady on the phone has the most condescending tone. It seems like a waste of her time to attend to a caller who is calling to give THEM business. She actually cut me off while I was asking a question to say let me tell you what I have so we don't have to "waste time" on your questions. unbelievable. What a terrible attitude especially for a place that provides party items. Disgusting.
Terrible customer service. A younger lady in particular has an attitude and no clue on how to deal with customers. She broke two balloons while blowing them up and then told me I had to pay for new ones. Then decided to stop serving me part way through my order. I have been a long time customer at this store, however I will never shop at this store again because of the way I was recently treated.
Our daughter wanted a Shopkins themed birthday party and not one Party store in Guelph, Cambridge, Kitchener or Waterloo had Shopkins themed party supplies! Victoria Party Store had some but not all of what we needed so the owner Bina Patel drove to Toronto to get everything we needed for party favours and decorations! Amazing customer service and they have 100% of our business going forward for all of our party supplies! Thanks Bina!:)
