You hereby confirm that you had already give your consent into the contract Help on Line previously concluded with NorthernTel in order to allow NorthernTel technicians to have remote access to your computer to provide you with the highest quality of service in relation to Advanced Help Online. NorthernTel technicians have access to all information, data, software and generally all files stored on your computer. You therefore hereby agree to grant them such full remote access in order to enable them to provide you with the highest quality of service in relation to Advanced Help Online. The remote access to your computer will be conducted at all times under your supervision, as you will be able to see on your screen the work conducted by NorthernTel technicians, and you will have the right to end the remote access at all times. more... See more text