By TeresaC900393

July 14, 2015

draglam waste is ...

draglam waste is not a good company to deal with. My first and last experience with them. We are a hardworking family of 3 who got our new driveway ruined by one of their bins. They placed a bin on our driveway without wood support underneath. Our driveway is dented, and damaged and they have not even apologizd for damages. They also put the blame on us by telling us we are responsible for placing wood under bin. Horrible company and terrible customer service. Please stay away!

Are you the owner? Reply or Contact YP

Business Reply August 13, 2015

Thank you for taking the time to leave your comments. I was very disappointed to learn about your experience with us. I apologize that the weight of the bin caused damage to your asphalt driveway and although wood placed underneath the bin may not have prevented this damage, it is our policy to place wood under residential bins as a courtesy service. We're sorry that our new driver missed this step. I hope that refunding the cost of the bins and issuing a cheque to compensate you for the damages has satisfied you. I'm glad I was able to help you resolve this issue and I thank you for bringing this learning experience to my attention.

How would you rate this business?

1/5

Excellent
Very good
Average
Poor
Terrible

0
0
0
0
																																																																2

Sort by:

Language:

The following reviews may be bilingual

By Gerr0464

May 21, 2020

Unsafe drivers. Yesterday a Draglam truck was hauling an empty bin in front of me on Subway Crescent in Etobicoke. He had taken a wrong turn. Rather than stop, get out, and ask nearby construction workers for direction, he trespassed (drove) onto my condo driveway then threw his truck into reverse twice without a flag man. I had to quickly reverse my car to avoid collision.The nearby workers were equally shocked at the drivers actions. He got out like ready to fight and yelled at me to go around