Details
Information
Reviews
Location

Cuisine type

  • Japanese,
  • Asian,

Dishes

  • Sushi,

Atmosphere

  • Casual,

Products and Services

  • Sushi Bars,
  • Sushi Restaurant,
  • Asian Fusion Restaurant,
  • Diner,

Languages Spoken

  • English,
Location
2405 Fairview St, Burlington, ON L7R 2E3
Useful Information

Opening Hours *Holiday hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Verify with Merchant

Rates:

  • $11 To $25,

Methods of Payment:

Ratings & Reviews - Bento Box

How would you rate this business?
3.5/5
  • Excellent
  • Very good
  • Average
  • Poor
  • Terrible
23
15
1
2
16
  • Atmosphere:
  • Food:
  • Service:
Sort by:
Language:
Restaurantica12
By

I waited over 90 minutes for a delivery order...

I waited over 90 minutes for a delivery order, and when it got to me I was told I could not pay with a credit card. I had no other method of payment, so I had to wait an additional 20 minutes for him to go and bring back the credit card machine - he had the nerve to ask me to give him my card and he would bring it back. Seriously?? Needless to say, the teriyaki was cold and the sushi was not even fresh when I finally ate. This was absolutely unacceptable service. I would not recommend this to anyone!

Atmosphere: 1/5
Food: 1/5
Service: 1/5
Are you the owner? Reply or Contact YP
Restaurantica12
By

We have been coming here for years and we...

We have been coming here for years and we understand that they are usually busy around dinner time, so we normally call ahead with our order. We always get our sushi with brown rice and they are generally very good about it. We had called ahead about an hour, and when we got there, our order was not ready. It was very busy but we sat for an ADDITIONAL 45 minutes and watched as other tables were served around us - mostly with food from the grill. We weren't even offered tea refills until my friend got up and asked for it. When our order finally arrived, it was made with a mixture of brown rice and white rice (obviously they are cutting down costs and thought we wouldn't notice). We cannot eat white rice due to an allergy though, so we had to send it back. We waited another 40 minutes and it didn't look like they were coming out with our order anytime soon, so we left in disgust. We had already paid but decided to cut our losses and not waste any more time. It used to be one of our favourite Japanese restaurants but they ate obviously understaffed and their customer service is seriously declining.

Atmosphere: 1/5
Food: 1/5
Service: 1/5
Are you the owner? Reply or Contact YP
Restaurantica12
By

Best sushi around. Better than so many places. I...

Best sushi around. Better than so many places. I go weekly.

Atmosphere: 4/5
Food: 5/5
Service: 4/5
Are you the owner? Reply or Contact YP
Restaurantica12
By

First time at Bento Box - place was casual but...

First time at Bento Box - place was casual but inviting and spotless. Service was first rate - felt like a family-run place. Sushi was very fresh - for the price, likely better than anything outside of Toronto

Atmosphere: 4/5
Food: 4/5
Service: 5/5
Are you the owner? Reply or Contact YP
Restaurantica12
By

We regularly get take out at Bento Box, though...

We regularly get take out at Bento Box, though I've often wanted to stay and take in the clean, calm atmosphere. The food is always consistently delicious. I spend most of my time in Toronto, but when I get sushi in Burlington, Bento Box is the only place I go. It's a family-run business, and the owners are always pleasant, friendly and seem genuinely interested in making it a good experience for customers. Highly recommended.

Atmosphere: 4/5
Food: 4/5
Service: 4/5
Are you the owner? Reply or Contact YP

Get an opinion about this business!

Think your friends might be familiar with this business? Ask your friends on Facebook to see what they think.

Contact this business
Close menu