Gigi Salon & Spa
3/5
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3092 Cambie St, Vancouver, BC V5Z 2V9
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Ratings & Reviews - Gigi Salon & Spa

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LisaD704
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Great Value!!!

I first went to Gigi's in 2011 with a groupon and met Audrey (Gigi's daughter). I've been going to her ever since!!! We've been trough a lot together (through dark brown to blonde and back a couple of times haha). My hair has always been very tricky because it's naturally curly and I straighten it all the time, and she ALWAYS makes sure to do the very best for my hair, ie ensuring the colour we go with is nourishing and doing a deep conditioning treatment pretty much every time (she's even given me samples). ALL at a price 30-50% lower that I have paid in the past especially for being so close to downtown Van. Also, it's got reddish undertones, so she's very careful when I go lighter to ensure that I'm not too brassy (she knows what I like and makes sure to always verify what I want and ensure that I am happy with my results! One time, after a wash or two I went a bit brassy and she even invited me back and did a complimentary toner for me!! I'm very spontaneous so she's always fitting me in at the last minute, I may have to wait a bit because she's busy, but it's worth it :) I go so much that now when I go there, I feel like I'm family! Whenever I go, I KNOW that I will be getting the best value and amazing service! Don't miss out on finding this Diamond in the Ruff- I'm sure glad that I did!! Thanks Audrey, Gigi and the crew!!

Service: 5/5
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briannebrody
By

Worst Hair Experience at Gigi's Hair and Salon

I have never been treated so poorly and had a worse dye job than at Gigi's. I bought a groupon with them and it was horrible from the first moment. First, they made me wait 45 minutes for my appointment. Then there was no deep conditioner or head massage. I had highlights done and I am 100% disappointed. Instead of selecting strands of hair, she dyed blankets of them. The bleach starts about 1/2 cm away from my scalp and the strands are blotchy and spotted all the way down the hair. The colour is fine but the technique was the worst I've ever seen. I called the next morning to ask her touch up the routes and she yelled at me, told me it was my hair's fault, said she will not let me come back in and then hung up on me. I called her back and she wouldn't answer. The WORST HAIR EXPERIENCE EVER. DON'T waste your time or your even the groupon dollars - just not worth it.

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