Drs. Don and Whitney Henker are excited to open their new office, Kootenay Family Vision Care, inside the Baker Street Professional Centre (formerly the Cranbrook Mall). They are proud to offer exceptional, compassionate care to all of their patients, and are excited to offer the latest technology in eye care as part of routine vision examinations. Drs. Don and Whitney Henker continue to be dedicated to their patients, previous and new, and are committed to helping them with all of their vision care needs.more...See more text
Avoid Kootenay Family Vision Care: A Horrible Experience
I've been a loyal client of Kootenay Family Vision Care for years, but my recent experience was so appalling that I feel compelled to warn others. The manager, Tebesha, is not only unprofessional but also downright abusive.
When I requested a simple one-day postponement of my appointment due to unforeseen circumstances, Tebesha became aggressive, accusing me of being irresponsible and threatening to charge a cancellation fee. Her behavio
