My initial impression of HayCity was very positive with Colin overseeing our project. I felt we were in good hands until he notified me of his resignation, passing on the owner's contact info for us to continue on with. That’s when it all went downhill. The owner was extremely rude and unprofessional. He came to view our project and instantly the flags were raised. He seemed to lack knowledge & confidence and then very rudely bailed out of our job, hanging up before I had a chance to speak.