We work hard to meet the needs of all of our passengers, including those with reduced mobility, those in wheelchairs and passengers (travelling with young children) who require assistance to take luggage up and down the gangway. Watch our Passenger Assistance video to find out more about our assistance team and important passenger information.Visually impaired passengersWe are pleased to be able to offer our timetables and.Travelling with PetsCan I take my dog?Pets are welcome on board and travel FREE OF CHARGE.Checking InIf I'm late will I still get on?The times shown at the top of each timetable are the times when passenger and vehicle check in closes. Late vehicle check in will result in space being reallocated and may lead to the vehicle being refused carriage.Passengers are required to observe boarding times in order that safety procedures can be carried out.Travel InsuranceDo I need travel insurance?Passengers are strongly advised to consider insuring themselves against costs which may be incurred through delays, cancellations etc. more... See more text