Absolutely the BEST time ever. The driver got all of my group safely to the club, and got us all home safely. the owner willie was very helpful. I loved it.
WORST CUSTOMER SERVICE EVER! DO NOT BOOK WITH THIS LIMO SERVICE!!!
First of all, I was responsible for planning my sisters surprise bachelorette party. 2 Hours before the party, they call and tell me their only 20 person limo bus is in Jasper, and won't be there on time. So we have to split up the party. As in 10 people wouldnt be in the same car as the bride/bridesmaids.
2nd of all, 1st limo was 15 mins late, 2nd limo was 30 mins late. Making it impossible for us to do our hour and a half bachelorette scavenger hunt without missing our reservation.
3rd- The only reason we waited for the 2nd limo, is because we were told that it was bigger and that the entire party could easily fit in it. It was way smaller.
4- We were told that the limos were NOT moving until they received payment. Even though I clearly told the owner to put through the credit card I had on file when he told me the limo I booked was not available. I was also not told I had to have my credit card with me. This then delayed the limo EVEN MORE! And forcing one of the guests to hand in their credit card to "Save the Night".
5-The limo drivers had no idea where they were going. They knew where we had to go before the party, and didnt even think to put it in google maps beforehand? NOPE. One of the bridesmaids spent the entire ride bent over the seat telling the driver where to go with her IPhone. PATHETIC.
And when we called to explain our horrible service, I was told "If you just payed the d**n driver you would have been on time." oh and lets not forget, "You knew we were dividing the party beforehand... why would you complain about it now?" Well when the party is in 2 HOURS, what do you expect me to say?... Oh i'll just call another limo company and book a limo for 20 people in 2 hours.
WORST CUSTOMER SERVICE EVER.
