Chevrolet Buick GMC Cadillac Ltd

Test drove and sat down to negotiate..only to be told vehicle was sold days prior.. It felt like a bait and switch. After airing out our frustrations. The sales associate said to us. That it was a waste of his time also. The due diligence is missing at this location, no accountability for there mistakes and crushing and defeating as a consumer.

Horrible, horrible experience over the last 3 years until now I finally refuse to return. Rude and condescending and never take an accountability or responsibility.

Truck had an issue that took them 2 days to work on ..problem was not addressed so took it elsewhere where it was fixed in 5 seconds...yes, 5 seconds..problem was the computer setting on the main screen had been altered without my knowledge..nothing wrong with the vehicle so Preston worked on it for 2 days without reason

I strongly discourage my family & friends from ever purchasing a car or truck from Preston. I found they are friendly and helpful until they get your money, then you're on your own! My brand new Chevrolet Cruze Turbo Diesel is falling apart and Preston will take no responsibility because I can't prove it is a factory defect. I have met with rudeness and sarcasm in the service department. I wonder why I purchased the extended warranty? They take zero responsibility & offer zero customer service.

If you are planning to buy a used car from this dealership make sure to have a private inspector check the car first. I believe the in-house inspection paper they present is fake and very fishy. I got a used Hyundai Accent from this place about 6 months ago. They showed me inspection papers and I was assured that the brakes were recently replaced and everything else is fine. I was very fool to trust them and didn't take the car for full inspection. I took the car for a regular check up service